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Posted on November 21, 2014 by bermanevansretail
This entry was posted in Online Retailing, Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Social Media and Retailing and tagged business model, customer expectations, customer loyalty, customer satisfaction, customer service, experiential retailing, Forewards, infographic, merchandising, multichannel, opportunity, planning, referral, retail analytics, tips, trends. Bookmark the permalink.