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Monthly Archives: October 2013
Panera Bread: Operations Need a Facelift
Panera Bread has had an incredibly successful business model and grown significantly over the last decade: “We are bakers of bread. We are fresh from the oven. We are a symbol of warmth and welcome. We are a simple pleasure, honest … Continue reading
The Woes of Sears in Photos
For quite a while now, Sears and its sister chain Kmart have trending downward. Part of this has been due to the effects of the recession. But another part of the problem has been the lack of investment to keep … Continue reading
Posted in Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer
Tagged bad behavior, customer expectations, Kmart, Sears, trends
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Seating for 5,000? West Lake Restaurant in China
For those of us accustomed to dining out in a typically sized restaurant, seating for 250 or 500 people may make a restaurant seem massive. So, how about these statistics for the West Lake Chinese Restaurant in Changsha, China? The … Continue reading
Posted in Global Retailing, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 4: Store Location Planning, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing
Tagged China, global retailing, planning, promotion, restaurant, retail analytics, segmentation, success, West Lake Restaurant
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