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Tag Archives: shopping
Amazon Collecting Sales Tax in More States
Since their inception, online retailers have often had a major advantage over their brick-and-mortar and brick-and-click counterparts: they haven’t had to collect sales tax on items sold to customers in many states where they did not have a physical presence. … Continue reading
Posted in Online Retailing, Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing
Tagged Amazon, collecting sales tax, competition, customer expectations, merchandising, multichannel, online sales, online shopping, pricing, sales tax, shopping
2 Comments
What’s Happening with Virtual Assistants?
Over the last year, artificial intelligence (AI) personal assistants have become BIG!! The leading ones are (alphabetically): Alexa from Amazon, Cortana from Microsoft, Google Assistant, and Siri from Apple. These AI options can answer questions, play music, give directions, tell … Continue reading
Posted in Global Retailing, Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Social Media and Retailing
Tagged AI, Alexa, analytics, artificial intelligence, Cortana, experiential retailing, Google Assistant, multichannel, opportunity, planning, promotion, shopping, Siri, trends
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Retailers: Do YOU Think a “Pink Tax” Is OK?
Did you know that there are several instances when women pay more than men for the same goods and services? For example, nationwide, many dry cleaners charge a higher fee for a woman’s “blouse” than a man’s “shirt” — even … Continue reading
Posted in Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer
Tagged bad behavior, customer expectations, ethics, men, pink tax, pricing, Retail Touchpoints, shopping, trust
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Many Retailers Need Better Window Displays
Several months ago, we presented a powerful infographic on window displays. Today, our valuable infographic post on window displays — which is quite different from the prior one — is from Storetraffic (a people traffic solution provider). According to Storetraffic: … Continue reading
Posted in Part 3: Targeting Customers and Gathering Information, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer
Tagged ambience, atmospherics, customer expectations, experiential retailing, infographic, opportunity, planning, promotion, shopping, Storetraffic, window display
1 Comment
What’s on Your Shopping List? Part 2
Yesterday’s post focused on the popularity of gift cards during the holiday season. Today, we take a broader look at what shoppers will be buying this year. As Ana Serafin Smith reports for the National Retail Federation: “With shoppers eager to take … Continue reading
Posted in Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer
Tagged 2016, competition, customer expectations, National Retail Federation, opportunity, popular gifts, Prosper Insights & Analytics, shopping
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What’s on Your Shopping List? Part 1
Today’s post focuses on the popularity of gift cards during the holiday season. These cards are easy to purchase and enable the recipients to buy what what most interests them — while also being somewhat impersonal. Based on the recent … Continue reading
Posted in Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer
Tagged 2016, competition, customer expectations, gift cards, National Retail Federation, opportunity, Prosper Insights & Analytics, shopping
2 Comments
Knowledgeable Holiday Shoppers Are Smart Shoppers
Yes, Black Friday WEEK is finally here — after weeks of being bombarded by holiday shopping ads. This post has two goals: (1) To alert you to the possible deceptions this week and (2) to again present our THIRTY-FIVE holiday … Continue reading
Posted in Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer
Tagged 2016, advice, Black Friday, customer expectations, customer satisfaction, deceptive pricing, ethics, experiential retailing, holiday shopping, Joel Evans, multichannel, sales, save money, shopping, tips, trust, video
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