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Tag Archives: Ross Dawson

A Nice Slideshow on the Future of Retailing

Posted on May 5, 2014 by bermanevansretail

The slideshow below is from  Ross Dawson‘s keynote speech at Congreso Internacional de Retail in Lima Peru. Dawson is a futurist and strategy advisor at AHT.    

Posted in Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 4: Store Location Planning, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Part 8: Putting It All Together, Technology in Retailing | Tagged customer expectations, experiential retailing, future, multichannel, opportunity, planning, Ross Dawson, slideshow, strategy, tips, trends | 1 Comment
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