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Tag Archives: financial performance
Home Depot Learns the Hard Way: Chinese Not Do-It-Yourselfers
For decades, Atlanta-based Home Depot has focused on do-it-yourselfers (DIYers) — customers who buy products and then install them or set them up themselves. But in China, Home Depot has found that customers are not that interested in being DYIers. So, … Continue reading
Posted in Global Retailing, Part 1: Overview/Planning, Part 3: Targeting Customers and Gathering Information, Part 4: Store Location Planning, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer
Tagged China, failure, financial performance, global retailing, Home Depot, location, retail analytics, segmentation, shoppers
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Sears: From One to None
Sears was one of the companies on the original Standard & Poor’s 500-stock index. In its hey day, Sears was the go-to retailer for everything from “socks to stocks” (to reflect its ownership of Allstate Insurance and Dean Witter, the … Continue reading
Best Buy’s Interesting Choice of a New CEO
Best Buy has recently been weathering quite a storm. It is struggling financially and facing intense competition from Amazon.com, Wal-Mart, and many others. Things got so bad that the company’s founder, Richard Schulze, made a hostile bid — which did … Continue reading
Posted in Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 5: Managing a Retail Business, Part 8: Putting It All Together
Tagged Best Buy, competition, customer expectations, financial performance, Hubert Joly, planning, retailing, Richard Schulze, trends, video
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