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Tag Archives: drugstore
CVS to Stop Selling Tobacco Products
American society continues to evolve with regard to how various issues are handled — whether it be the minimum wage (an issue that is quite important to many retailers and to their employees) or the restrictions placed on the sale … Continue reading
Posted in Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 6: Merchandise Management and Pricing
Tagged ban, customer expectations, customer service, CVS, drugstore, ethics, health, merchandising, planning, social responsibility, tobacco, trends, trust
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Walgreens Booming New Loyalty Program
For decades, Walgreens has been one of the world’s leading drugstore chains. And it has always prided itself on excellent customer service and a loyal following. Now, it is taking its customer loyalty efforts to a new level. According to Patricia Odell, … Continue reading
Posted in Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 7: Communicating with the Customer, Social Media and Retailing
Tagged Balance Rewards, customer expectations, customer loyalty, customer service, drugstore, experiential retailing, Odell, opportunity, planning, shopping, success, tips, Walgreens
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