Tag Archives: customer expectations

How Strong Is the U.S. Economy for Retailers?

There have been many conflicting reports about the state of U.S. retailing. Some experts are rather pessimistic, while others are more optimistic. Count Mr. Steven Keith Platt, Director and Research Fellow at the Platt Retail Institute, among the latter: “The U.S. consumer … Continue reading

Posted in Part 1: Overview/Planning, Part 3: Targeting Customers and Gathering Information | Tagged , , , , , | 2 Comments

Rocky Seas for Wal-Mart

Although Wal-Mart is still by far the world’s largest retailer, it has faced some stormy seas in recent years. U.S. store sales are stagnant. Earnings have been tight. Competition from dollar stores and from online retailers has taken its toll. … Continue reading

Posted in Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 4: Store Location Planning, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Part 8: Putting It All Together | Tagged , , , , , , | 2 Comments

An Interesting Look at Sales Tax Holidays

We know that most states require retailers to collect sales tax. But did you know that there are many sales tax holidays for specific goods and services? Avalara, a sales tax automation company, has developed a neat interactive sales tax … Continue reading

Posted in Part 4: Store Location Planning, Part 5: Managing a Retail Business | Tagged , , , , , , , | 1 Comment