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Category Archives: Part 6: Merchandise Management and Pricing
McDonald’s Shifting Gears
McDonald’s is revamping its global strategy in hopes of stimulating sales and profits. Some of its planned changes are substantial. In January 2017, McDonald’s announced that it was selling a majority stake in its Chinese business. Given the huge size … Continue reading
Posted in Global Retailing, Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Part 8: Putting It All Together
Tagged 2012, 2017, competition, customer expectations, customer service, global, McDonald's, opportunity, planning, strategy
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What Was Hot in Technology? 20 Years Ago!
We tend to spend a lot of time looking at the “hot new things,” such as connected vehicles, virtual assistants, and a lot more. But, as retailers, we infrequently look back at the past to see what was hot then … Continue reading
Posted in Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 6: Merchandise Management and Pricing, Technology in Retailing
Tagged 1997 hot products, CNET, customer expectations, customer loyalty, customer satisfaction, experiential retailing, technology
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The Broadening Threat of Ransomware
Retailers are now selling a rapidly growing number of connected devices — from refrigerators to smoke detectors to home security devices to robotic vacuum cleaners, and a lot more. Thus, the threat of ransomware is getting worse, as we’ve reported … Continue reading
Posted in Part 3: Targeting Customers and Gathering Information, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Privacy and Identity Theft Issues
Tagged cartoon, identity theft, Internet of Things, Joy of Tech, privacy, ransomware, Ransomware: Defending Against Digital Extortion, Ransomware: The Smart Person’s Guide, threat
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