Category Archives: Part 5: Managing a Retail Business

This sub-category encompasses retail organizational structures, human resource management, financial operations management, and operational operations management.

Holiday Retail After Sandy

Superstorm Sandy is already having an impact on the supply chain for the Christmas 2012 holiday season. According to Stephanie Clifford and Nelson D. Schwartz, writing for the New York Times: “The economic effects of Hurricane Sandy are reverberating beyond … Continue reading

Posted in Part 1: Overview/Planning, Part 4: Store Location Planning, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Technology in Retailing | Tagged , , , , , , , , , , | Leave a comment

How Small Retailers Can Compete During the Coming Holiday Season

Still coping in NY. (No power at home. 🙂 ) But, back to blogging. _________________________________________________________________ Small retailers have many points of differentiation against their big-time competitors, such as a more personal approach and a more convenient location. Anita Campbell, writing … Continue reading

Posted in Part 1: Overview/Planning, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer | Tagged , , , , , , , | Leave a comment

Prepare Employees for the Expected — and the Unexpected

HELLO: HOPE YOU ARE ALL SAFE AND SOUND. We’re still without power, Internet, and phone.  STAY SAFE! Things do not always go as planned. So, having contingency (back-up) plans is essential. As Robert Price notes: “Dealing with large crowds and … Continue reading

Posted in Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 5: Managing a Retail Business, Part 7: Communicating with the Customer, Part 8: Putting It All Together | Tagged , , , , , | Leave a comment