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Category Archives: Part 2: Ownership, Strategy Mix, Online, Nontraditional
UPS to Aid Retailers in Return Process
Many firms not named Amazon are looking for a way to greatly improve the customer return process. Now, UPS comes to the rescue. As Andria Cheng reports for eMarketer: “In retailers’ fight against Amazon, it looks like there is a new … Continue reading
Posted in Online Retailing, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Technology in Retailing
Tagged customer expectations, customer service, multichannel, online shopping, opportunity, UPS Returns Manager
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Shopping Centers’ Impact
Despite the downward trend in the overall popularity of shopping centers, they still account for a sizeable part of the U.S. economy. Their impact remains enormous — even if reduced. According to various sources — International Council of Shopping Center … Continue reading
The Reality of Retailing in 2017
In 2017 alone, we have had a number of posts on the present state of of retailing. For example, see: More on the State of Store Retailing in 2017 Retail Data by World Region Doing Better at Ominchannel Retailing: Video Tips The Growth … Continue reading
Posted in Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 7: Communicating with the Customer, Part 8: Putting It All Together
Tagged 2017, infographic, retailing, store of the future
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