Using Social Media to Enhance Customer Service

Check out this infographic to see how social media may be used as a customer service tool.

 

 

This entry was posted in Online Retailing, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 7: Communicating with the Customer, Social Media and Retailing and tagged , , , , , , , , , . Bookmark the permalink.

One Response to Using Social Media to Enhance Customer Service

  1. Pingback: A 2014 Customer Service Hall of Fame Survey | Retailing: From A to Z by Joel Evans

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