Tag Archives: multichannel

Why Online Merchants Need to Measure Lifetime Value

As Daryl Logullo reports: “The E-commerce world is blistering with metrics such as average order value, conversion rate, customer acquisition growth rate, return on advertising spending, etc. Gathering this data from your analytics packages will quickly make you feel like … Continue reading →

Posted in Online Retailing, Part 3: Targeting Customers and Gathering Information | Tagged , , , , | Leave a comment

E-mail + Twitter + Facebook: 22 Tips to Cross-Channel Success

Click the image to read about 22 multi-channel tips.

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More Online U.S. Retailers Shipping Globally

If you lived in Australia, would you buy from Macys.com? For a $100 item it might cost another $200 for the value-added tax (yes, that’s something we don’t have in America) plus shipping. Take a look at the international section of … Continue reading →

Posted in Global Retailing, Online Retailing, Part 5: Managing a Retail Business | Tagged , , , , , , , | Leave a comment