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Tag Archives: holiday
Thanksgiving 2013 Shopping: Hyperbole Versus Reality
How good or bad were the results for the Thanksgiving Weekend? If one looks at today’s headlines, you would think it was a disaster. That’s the hyperbole. Take the headlines from the New York Times: “Gloomy Numbers for Holiday Shopping’s Big … Continue reading
How Retailers Are Planning Their Promotions This Holiday Season
As we noted recently, the timing of holiday promotions is a big deal (pun intended :-)). And most retailers really get this. According to eMarketer: “Consumers seem to have the impression that marketers are constantly expanding the holiday shopping season. … Continue reading
Posted in Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer
Tagged competition, customer expectations, eMarketer, holiday, merchandising, opportunity, planning, pricing, promotion
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What Do Shoppers Want from Retailers This Holiday Season?
We’ve been posting a lot lately about the 2013 holiday shopping season — which is already underway (despite the media fascination with Black Friday). Here are links to two of our recent posts: “Gearing Up for the Holiday Shopping Season” … Continue reading
Posted in Online Retailing, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer
Tagged customer expectations, customer loyalty, customer service, experiential retailing, holiday, infographic, merchandising, PriceGrabber, shopping, trends
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