Tag Archives: bad behavior

Online Customer Reviews Important for Local Retailers

As we have reported before (for example, 1, 2), customer reviews and comments made at social media sites can have a large impact on a company’s image and performance. Consider these recent observations from eMarketer: “Customer reviews have gotten more … Continue reading

Posted in Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 7: Communicating with the Customer, Social Media and Retailing | Tagged , , , , , , , , , , , | 1 Comment

Avoid These Resume Mistakes!

You’ve spent a lot of time on your resume, right? And you’re really proud of it, right? Then, you surely want to avoid these six careless errors cited by career coach Don Goodman for Careerealism: “You forget to update your … Continue reading

Posted in Career Useful Information, Careers in Retailing | Tagged , , , , , , | 1 Comment

Must Reading: How Vulnerable are YOU to Being Tracked by Hackers?

Earlier this week, we posted about “What Happens to Our Privacy If a Company Is Sold?” The answer was pretty disconcerting!! In this post, we are furthering the discussion by publicizing a very recent article Josh Keller, K.K. Rebecca Lai, and … Continue reading

Posted in Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 7: Communicating with the Customer, Privacy and Identity Theft Issues | Tagged , , , , , | 1 Comment