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Category Archives: Part 7: Communicating with the Customer
In 2015, Online Video Is Booming
As we’ve reported before, online video marketing has become BIG! (for example, see 1, 2). How big? take a look at this 2015 statistical infographic on the popularity of online videos by HighQ, a producer of software for the world’s … Continue reading
Small Business Social Media Trends
Interested in seeing how small businesses use social media to generate sales? Curious about which social media platforms are working well for small firms? For its seventh annual Social Media Marketing Industry Report, Social Media Examiner surveyed 3,720 marketers, business … Continue reading
Posted in Online Retailing, Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 7: Communicating with the Customer, Social Media and Retailing
Tagged analytics, customer expectations, customer satisfaction, small firm, social media, Social Media Examiner, tips, trends
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New Technology Words Added to the Oxford English Dictionary :-)
Each year, new words are added to the Oxford English Dictionary. Some are culturally-driven; others are technology-driven. Many are unusual. As Lindsay Kolowich writes for HubSpot: “Although the Oxford English Dictionary editors get the final say, they actually look to … Continue reading
Posted in Online Retailing, Part 3: Targeting Customers and Gathering Information, Part 7: Communicating with the Customer, Social Media and Retailing
Tagged customer expectations, entertainment marketing, experiential retailing, mobile shopping, online information, Oxford English Dictionary, slang, social media, trends
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