-
RSS feed
Categories
Retail Management Supplements
-
Recent Posts
Archives
Twitter Updates
Tweets by BEretail
Category Archives: Part 2: Ownership, Strategy Mix, Online, Nontraditional
Who Comes First: The Customer Or the Employee?
The question in the title to this post raises an interesting issue. Yet, the answer is not as simple as it may appear. Of course, retailers should always want their customers to be happy — and therefore, profitable and hopefully … Continue reading
Posted in Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 7: Communicating with the Customer, Part 8: Putting It All Together
Tagged corporate culture, customer engagement, customer expectations, Customer Think, employee engagement, opportunity, planning, strategy, tips, trust
1 Comment
Black and Hispanic Entrepreneurship
The American Express OPEN Forum recently reported on the state of entrepreneurship among African-Americans and among Hispanics. Here are some highlights. With regard to African-American entrepreneurs, Anthonia Akitunde notes that: “Black entrepreneurs may struggle with challenges that are both common to small-business … Continue reading
Posted in Career Useful Information, Careers in Retailing, Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business
Tagged African-American, Black, career, entrepreneur, Hispanic, opportunity, planning, strategy, trends
1 Comment
Upgrading Walmart’s Employment Practices
For years, Walmart has had tough labor practices and been heavily criticized for them. For example, it has been sued by many women for unequal pay and promotion opportunities, fought hard against employees unionizing, paid low wages, etc. But, now … Continue reading
Posted in Careers in Retailing, Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 5: Managing a Retail Business, Part 7: Communicating with the Customer
Tagged business model, career, career happiness, competition, customer expectations, customer satisfaction, customer service, employees, planning, promotion, training, Wal=Mart
1 Comment
