Author Archives: bermanevansretail

Shoppers and the Internet

Posted on July 20, 2012 by bermanevansretail

There are two good recent reports about online shopping behavior. According to a study by Info Retail, young shoppers want better integration of their online and store experiences. Click here for the highlights of the study. In another research project, Empathica examined … Continue reading →

Posted in Online Retailing, Part 3: Targeting Customers and Gathering Information, Social Media and Retailing | Tagged , , , , , | Leave a comment

What Do You Think of ‘Pay by Voice’?

Posted on July 19, 2012 by bermanevansretail

Technology has emerged that enables shoppers to complete their purchases with a voice command. Would you trust this approach? As David Poque, the New York Times technology guru, notes: “A lot of the things we do today will make our … Continue reading →

Posted in Part 5: Managing a Retail Business, Privacy and Identity Theft Issues, Technology in Retailing | Tagged , , , , | Leave a comment

Amazon’s Looking to Same-Day Shipping

Posted on July 19, 2012 by bermanevansretail

Amazon is already an online retailing behemoth. It’s free standard shipping on orders of $25 or more has led the industry for years. Amazon Prime (at $79/year) gives shoppers guaranteed two-day delivery without a minimum purchase amount, as well as … Continue reading →

Posted in Online Retailing, Part 5: Managing a Retail Business, Technology in Retailing | Tagged , , , , | 1 Comment