Author Archives: bermanevansretail

The Annual Retail Theft Survey

In its 2012 annual survey of retail theft, Hayes International found that: “Shoplifters and dishonest employees stole over $6.0 billion in 2011 from just 24 major retailers, according to the 24th Annual Retail Theft Survey conducted by Jack L. Hayes International, … Continue reading →

Posted in Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing | Tagged , , , , | Leave a comment

Should Internet Retailers Discriminate Between Customers?

That’s an interesting question raised by Rafi Mohammed, writing for the Harvard Business Review (HBR) blog. To begin his post, Mohammed writes: “Last week, the Wall Street Journal reported a bit of pricing news that seemed downright shocking: After the … Continue reading →

Posted in Part 3: Targeting Customers and Gathering Information, Part 6: Merchandise Management and Pricing, Privacy and Identity Theft Issues | Tagged , , , , | Leave a comment

The Hottest Emerging Markets in Retailing

Each year, A.T. Kearney studies the leading emerging retail markets around the world: “The 2012 A.T. Kearney Global Retail Development Index™, the 11th annual edition, finds a wide array of possibilities for retailers seeking to capture an immediate impact and … Continue reading →

Posted in Global Retailing, Part 1: Overview/Planning | Tagged , , , , | Leave a comment