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This entry was posted in Online Retailing, Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Social Media and Retailing and tagged customer expectations, experiential retailing, in-store, online shopping, opportunity, planning, quiz, Retail Touchpoints, social media, Wi fi. Bookmark the permalink.

