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This entry was posted in Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Social Media and Retailing and tagged customer expectations, customer loyalty, customer service, entrepreneur, experiential retailing, global, merchandising, Pinterest, promotion, segmentation, shopping, social media, trends. Bookmark the permalink.

