Monthly Archives: June 2012

Is Mobile Shopping Coming to Grocery Stores?

Posted on June 12, 2012 by bermanevansretail

As Kunur Patel writes in Advertising Age: “Since few shoppers can wait for Amazon to ship their gallon of milk, smart phone usage in grocery stores is an entirely different beast than in big-box and electronic retailers, where the ‘scan … Continue reading →

Posted in Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Technology in Retailing | Tagged , , , , , | Leave a comment

Temkin Customer Experience Ratings

Posted on June 12, 2012 by bermanevansretail

Each year, Temkin surveys a number of consumers to see what firms they rate best. Click the chart to visit Temkin’s Web site.

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Multi-Channel Retailing and GameStop

Posted on June 12, 2012 by bermanevansretail

In a recent interview with Chain Store Age, Steve Nix (GameStop’s general manager of distribution) addressed several aspects of multi-channel retailing: “Tell us about the industry’s evolution to multi-channel PC digital distribution. What has GameStop done to position itself in … Continue reading →

Posted in Global Retailing, Online Retailing, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Technology in Retailing | Tagged , , , , | Leave a comment