The Death of Cash?

The title of this post is pretty provocative, especially in light of the ongoing fee battle between retailers and credit card companies. But, this is the subject of a major story in Fortune.
As Miguel Helft writes: “Tech giants – and startups like Square – want you to use your phone to pay for everything from gum to train rides. Here’s how they plan to achieve cash-free nirvana.”
Click the image for the full story.

 

 

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Retailers Are Becoming More Experiential

As reported in Stores: “‘In the next few years, we’ll see the evolution of value vs. experience,’ says Florian Vollmer, principal and senior vice-president, design for strategy and design consultancy Info Retail. He uses Starbucks as an example. When it debuted, ‘coffee was less than a dollar a cup. But Starbucks created an experience around coffee, and suddenly [it] is worth three, four, even five dollars.’”
Click the to learn more.

Posted in Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 7: Communicating with the Customer, Technology in Retailing | Tagged , , , | Leave a comment

2012 Top 100 U.S. Retailers

Stores magazine just released the 2012 edition of the largest 100 U. S. retailers.
Click the icon to see the list, along with data about each firm — including their worldwide sales.

Posted in Global Retailing, Part 1: Overview/Planning | Tagged , , , | Leave a comment