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Category Archives: Part 8: Putting It All Together
To Sell More, Focus on Existing Customers
As Rick Reynolds says on the Harvard Business Review blog: “Strengthening your relationship with your existing customer base is one of the best ways to increase sales. Your company’s account management and operating teams play critical roles in making this … Continue reading
More Retailers Engage in Multiple Channels as a Response to Showrooming
As described in earlier posts, “showrooming” occurs when consumers visit retail stores to learn about and try out (or try on) products and then surf the Web — and purchase there — for the best prices. Now many retailers are fighting … Continue reading
Competition for Specialty Toy Retailers
According to this video from Euromonitor International, “specialty toy retailers have been slow to embrace online retailing, states Giedrius Daujotas, toys and games research analyst at Euromonitor. With grocery stores in developed markets selling more toys at lower prices and … Continue reading
