Category Archives: Part 5: Managing a Retail Business

This sub-category encompasses retail organizational structures, human resource management, financial operations management, and operational operations management.

What’s YOUR Social Media Policy for Employees?

Globally, a very important issue facing companies of all types and sizes involves the use of social media by employees. Whether we are considering comments on company social media or observations at personal social media pages, there is a lot … Continue reading

Posted in Online Retailing, Part 5: Managing a Retail Business, Social Media and Retailing | Tagged , , , | 1 Comment

Retail Data by World Region

Retailing performance varies greatly around the world. Let’s take a look at some highlights by region: most  expensive retail location, most  affordable retail location, strongest retail growth, biggest retail decline, and proportion of retail growth. The following charts were developed by … Continue reading

Posted in Global Retailing, Part 4: Store Location Planning, Part 5: Managing a Retail Business | Tagged , , , | 1 Comment

Informative Infographic on the Customer Shopping Experience

As we have discussed before, there are many factors that affect whether a shopper receives a good customer experience — and whether a shopper completes a purchase or becomes loyal to the company.   Take a look at this infographic … Continue reading

Posted in Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 8: Putting It All Together | Tagged , , , , | 1 Comment