Informative Infographic on the Customer Shopping Experience

As we have discussed before, there are many factors that affect whether a shopper receives a good customer experience — and whether a shopper completes a purchase or becomes loyal to the company.
 
Take a look at this infographic by Client Heartbeat.


 

This entry was posted in Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 8: Putting It All Together and tagged , , , , . Bookmark the permalink.

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