As we have discussed before, there are many factors that affect whether a shopper receives a good customer experience — and whether a shopper completes a purchase or becomes loyal to the company.
Take a look at this infographic by Client Heartbeat.
Retail Management Supplements
- ValueCheck: Brand Experience vs. Customer Experience - klou.tt/rg6hh5tn0rh6 via @BEretail @profevansmarket 11 hours ago
- 50 Popular Business Books and How Long it Takes to Read Them getvoip.com/blog/2018/04/1… via @getvoipreviews 14 hours ago
- Facebook explains what data it collects from non-users, but still doesn’t offer a way out - klou.tt/yqp5dm2iyve8… twitter.com/i/web/status/9… 15 hours ago