Category Archives: Part 2: Ownership, Strategy Mix, Online, Nontraditional

This sub-category encompasses retail institutions by ownership type, retail institutions by store-based strategy mix, and Web, nonstore-based, and other nontraditional forms of retailing.

2017 E-Commerce Holiday Shopping Forecast

Posted on September 6, 2017 by bermanevansretail

E-commerce is once again expected to have good growth for the 2017 holiday shopping season — with Amazon accounting for one-third of all U.S. online holiday revenues!!! Here are a slideshow (click the image to access it!!!!) and a year-to-year … Continue reading →

Posted in Online Retailing, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information | Tagged , , , , | Leave a comment

Omnichannel and Great Customer Experiences

Posted on August 24, 2017 by bermanevansretail

There are vital customer service benefits for retailers to move from multichannel to omnichannel strategies. Here is a very good example involving Staples. As reported by Dave Sutton for TopRight Consulting: “When Faisal Masud joined Staples as Chief Digital Officer … Continue reading →

Posted in Online Retailing, Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 7: Communicating with the Customer | Tagged , , , , | 1 Comment

Many Small Business Owners Not Using the SBA

Posted on August 22, 2017 by bermanevansretail

Too many small businesses are not using the FREE resources of the U.S. Small Business Administration. As described on its Web site: “The U.S. Small Business Administration (SBA) was created in 1953 as an independent agency of the federal government … Continue reading →

Posted in Career Useful Information, Careers in Retailing, Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing | Tagged , , , | 1 Comment