Monthly Archives: March 2018

Changing Customer Experience Expectations

Posted on March 15, 2018 by bermanevansretail

To succeed, changing customer experience expectations must be monitored. And fulfilled. A great customer experience facilitates repeat business. For example, look at these posts. Consistency Makes Good Customer Experiences Better. Closing the Customer Experience Gap. Better Customer Experience: Factor Consideration. … Continue reading →

Posted in Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 7: Communicating with the Customer, Social Media and Retailing | Tagged , , , , | Leave a comment

How Global Wealth Is Allocated

Posted on March 14, 2018 by bermanevansretail

Income levels are important — domestically and internationally. Therefore, consider these posts — from oldest to newest. What’s Happening with the Economic Mobility of Americans? The U.S. Middle Class: Losing Some of Its Luster Globally. What We Earn by Age, … Continue reading →

Posted in Global Retailing, Part 3: Targeting Customers and Gathering Information, Part 4: Store Location Planning | Tagged , , , , | 1 Comment

Mobile Drives E-Commerce Globally

Posted on March 13, 2018 by bermanevansretail

Just a decade ago, virtually all E-commerce was conducted via laptops and desktops. But today, mobile drives E-commerce globally. And E-commerce remains the best growth vehicle for many companies. Check out this prior post: Important New Report on 2017 Internet … Continue reading →

Posted in Global Retailing, Online Retailing, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Technology in Retailing | Tagged , , , , , | 1 Comment