Tag Archives: retail employee

Mobile Shopping On the Upswing in China

Hey mobile retailers, the largest market in the world awaits. Click the chart to learn more from eMarketer.    

Posted in Global Retailing, Online Retailing, Part 1: Overview/Planning, Part 5: Managing a Retail Business, Social Media and Retailing | Tagged , , , , , , , | Leave a comment

Declining Employee Loyalty: A Casualty of the New Workplace

As summarized by Knowledge@Wharton, the decline in employee loyalty is a serious issue for many companies. Consider this: “MetLife’s 10th annual survey of employee benefits, trends, and attitudes released in March [2012] puts employee loyalty at a seven-year low. One … Continue reading

Posted in Part 5: Managing a Retail Business | Tagged , , | Leave a comment

Using Pinterest to Stimulate Retail Employee Involvement

In her Chain Store Age “Expert Insight” article, Elizabeth Cosgwell Baskin (CEO of Tribe, a communications company) offers a number of suggestions as to how retailers can encourage employees to become more engaged in Pinterest, a social media site where … Continue reading

Posted in Part 5: Managing a Retail Business, Part 7: Communicating with the Customer, Social Media and Retailing | Tagged , , , , | Leave a comment