Tag Archives: customer expectations

Keeping Pace with the Super Consumer

Posted on May 17, 2012 by bermanevansretail

According to research by ForeSee, a  visitor to an E-retail site who is highly satisfied  is 72 percent more likely to purchase online, 56 percent more likely to purchase offline, and 69 percent more likely to recommend the retailer. Click the image below for … Continue reading →

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Mobile Phone Shoppers Show Growing Preference for Text Marketing

Posted on May 16, 2012 by bermanevansretail

American shoppers are becoming much more interested in making purchases through their cell phones. Click the chart for the full eMarketer story.  

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Is Pinterest the Next Facebook?

Posted on April 12, 2012 by bermanevansretail

What is the attraction of Pinterest? Click the image for the full story in Fortune magazine.

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