Category Archives: Social Media and Retailing

Retail conversations are increasingly two-way interactions; many blogs have a great impact on given retailers’ performance (and blog messages are not typically controlled by the retailers).

Buy.com CEO Neel Grover on the Future of Mobile

Posted on June 24, 2012 by bermanevansretail

As the retail industry progresses with mobile media, Buy.com, a pure-play online retailer — with more than 12 million products in inventory — has been building its mobile clout — including parent company Rakuten’s buy of tablet company Kobo this past year. [Please note: The full … Continue reading →

Posted in Online Retailing, Retail Executive Interviews, Social Media and Retailing, Technology in Retailing, Video Clips (non-career) | Tagged , , , , | Leave a comment

President & CEO of eBay, John Donahoe

Posted on June 24, 2012 by bermanevansretail

John Donahoe discusses the eBay empire and the future of online and store-based retail in this far-ranging video. [Please note: The full interview is 23.5 minutes.]

Posted in Online Retailing, Part 3: Targeting Customers and Gathering Information, Retail Executive Interviews, Social Media and Retailing, Technology in Retailing, Video Clips (non-career) | Tagged , , , , | Leave a comment

A New Framework for Social Media Analytics

Posted on June 17, 2012 by bermanevansretail

Awareness, Inc. has produced a report titled Actionable Social Analytics: From Social Media Metrics to Business Insights (available with a free registration at http://info.awarenessnetworks.com/SocialAnalytics_Registration.html). Click the infographic for a larger view.

Posted in Part 3: Targeting Customers and Gathering Information, Part 8: Putting It All Together, Social Media and Retailing | Tagged , , , , | Leave a comment