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Category Archives: Privacy and Identity Theft Issues
Can You Personalize Retailing without Shopper Participation?
One of the toughest issues for retailers to deal with in this high-tech world is how much to personalize their communication and offerings. On the one hand, retailers need as much customer information as possible to target individual shoppers more … Continue reading
Posted in Online Retailing, Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 7: Communicating with the Customer, Privacy and Identity Theft Issues
Tagged ALEA Group, analytics, bad behavior, Boxer, business model, customer expectations, customer satisfaction, ethics, online shopping, personalization, privacy, trust
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Customers and Retailers: Beware of Public Wi-Fi
Have you ever used free public Wi-Fi at the airport, Starbucks, Panera Bread, or other unsecured venues? Is it safe from hacking, identity theft, and other invasions of privacy? No!! So, why do we use it? According to Ian Barker, … Continue reading
Posted in Online Retailing, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 7: Communicating with the Customer, Privacy and Identity Theft Issues, Technology in Retailing
Tagged bad behavior, customer expectations, cyber security, ethics, hacking, infographic, privacy, public Wi-Fi, risk, trust, Xirrus
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Retailers: Beware of Ransomware
The term “ransom” has been around for hundreds of years and is best described as a way to redeem someone from captivity, bondage, detention, etc., by paying a demanded price. Today, we have another destructive variation of the word ransom … Continue reading
Posted in Online Retailing, Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 5: Managing a Retail Business, Part 7: Communicating with the Customer, Privacy and Identity Theft Issues
Tagged bad behavior, Dutch National Police, ethics, Europol, identity theft, Intel Security, Kaspersky Lab, LogRhythm, malware, No More Ransom, privacy, ransomware, TechRepublic, tips, trust
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