Category Archives: Privacy and Identity Theft Issues

There are many privacy and identity theft issues to consider in retailing.

What Is Sweethearting — And Why Is It Bad for Retailers?

Posted on July 30, 2012 by bermanevansretail

Retailers already have enough to worry about in trying to improve their bottom lines. Now, a new term is entering the vernicular: sweethearting. According to Andrew Wren of Wren Solutions, in an article for Chain Store Age: “It’s no secret in … Continue reading →

Posted in Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Privacy and Identity Theft Issues | Tagged , , , | Leave a comment

Should Internet Retailers Discriminate Between Customers?

Posted on July 21, 2012 by bermanevansretail

That’s an interesting question raised by Rafi Mohammed, writing for the Harvard Business Review (HBR) blog. To begin his post, Mohammed writes: “Last week, the Wall Street Journal reported a bit of pricing news that seemed downright shocking: After the … Continue reading →

Posted in Part 3: Targeting Customers and Gathering Information, Part 6: Merchandise Management and Pricing, Privacy and Identity Theft Issues | Tagged , , , , | Leave a comment

What Do You Think of ‘Pay by Voice’?

Posted on July 19, 2012 by bermanevansretail

Technology has emerged that enables shoppers to complete their purchases with a voice command. Would you trust this approach? As David Poque, the New York Times technology guru, notes: “A lot of the things we do today will make our … Continue reading →

Posted in Part 5: Managing a Retail Business, Privacy and Identity Theft Issues, Technology in Retailing | Tagged , , , , | Leave a comment