Category Archives: Part 5: Managing a Retail Business

This sub-category encompasses retail organizational structures, human resource management, financial operations management, and operational operations management.

E-Commerce & Multi-Channel Fulfillment

Posted on July 31, 2012 by bermanevansretail

In a recent white paper, Exel (a contract logistics provider) noted that: “Due to the rapid increase in online sales, many retailers are outgrowing their supply chain infrastructure, forcing a decision of how and where to invest. Because of this … Continue reading →

Posted in Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing | Tagged , , , | Leave a comment

What Is Sweethearting — And Why Is It Bad for Retailers?

Posted on July 30, 2012 by bermanevansretail

Retailers already have enough to worry about in trying to improve their bottom lines. Now, a new term is entering the vernicular: sweethearting. According to Andrew Wren of Wren Solutions, in an article for Chain Store Age: “It’s no secret in … Continue reading →

Posted in Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Privacy and Identity Theft Issues | Tagged , , , | Leave a comment

Retailers Are Becoming More Experiential

Posted on July 27, 2012 by bermanevansretail

As reported in Stores: “‘In the next few years, we’ll see the evolution of value vs. experience,’ says Florian Vollmer, principal and senior vice-president, design for strategy and design consultancy Info Retail. He uses Starbucks as an example. When it debuted, … Continue reading →

Posted in Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 7: Communicating with the Customer, Technology in Retailing | Tagged , , , | Leave a comment