It’s Tough Doing Business in Russia — Even for Online Firms

Evans on Marketing

With a population of nearly 145 million, Russia is a desirable market for many companies. But government rules keep making this tougher.

Let’s consider the recent decision of FedEx, UPS, and DHL to stop making deliveries to individuals in Russia due to tightened regulations.

As reported by Andrew E. Kramer for the New York Times:

“Neither snow nor rain can stop the mail – unless you are in Russia, a country with a lot of both and bureaucracy, too. The legal requirements to deliver a package in Russia have become so onerous that several major express delivery services including FedEx, United Parcel Service and DHL announced this week that they have halted all shipments of goods addressed to individuals.”

“A letter to clients from the association said the companies would deliver to companies as before. But individuals could receive no packages, only documents. ‘The service we provide to our…

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This entry was posted in Global Retailing, Online Retailing, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 7: Communicating with the Customer and tagged , , , , , , , , , , , . Bookmark the permalink.

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