Monthly Archives: June 2012

A Consumer Anxiety Index

Anxiety — about finances, job security, health issues, etc. — has a large impact on people’s shopping behavior. To measure anxiety, JWT Intelligence has devised an anxiety index that it uses to gauge people’s sentiments around the world: U.S.,  U.K., Canada, … Continue reading

Posted in Global Retailing, Part 3: Targeting Customers and Gathering Information | Tagged , , , | Leave a comment

How Do Shoppers Feel About Mobile Payments?

According to Nielsen, the answer to this question varies greatly by region of the world. Click the chart for more information.

Posted in Global Retailing, Online Retailing, Part 6: Merchandise Management and Pricing, Technology in Retailing | Tagged , , , | Leave a comment

Supermarket Interior Layout Secrets

In this video, food journalist Michael Pollan helps navigate the grocery store.

Posted in Part 7: Communicating with the Customer, Video Clips (non-career) | Tagged , , , , , | Leave a comment