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Tag Archives: Kissmetrics
Don’t Discourage Customers from Visiting Your Web Site
Unfortunately, many viewers abandon a Web site after a short visit. Why does this happen? And what can we do about it? As Kissmetrics notes: “Attracting a potential customer is hard enough. Grabbing their interest and retaining them is even … Continue reading
Posted in Online Retailing, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 7: Communicating with the Customer, Social Media and Retailing
Tagged bad behavior, customer expectations, customer satisfaction, don'ts, experiential retailing, infographic, Kissmetrics, multichannel, online shopping, tips, web design
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