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Tag Archives: Gary Vaynerchuk

Learning from Customer Complaints

Posted on June 26, 2013 by bermanevansretail

Watch this video clip from serial entrepreneur Gary Vaynerchuk about turning customer complaints into opportunities.

Posted in Online Retailing, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 7: Communicating with the Customer, Video Clips (non-career) | Tagged bad behavior, competition, complaints, customer expectations, customer loyalty, customer service, Gary Vaynerchuk, information, multichannel, online shopping, retail analytics, shoppers, tips, video | Leave a comment

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