Tag Archives: employee loyalty

Zappos’ Corporate Culture

Zappos focuses on both the customer and the employee.

Posted in Part 1: Overview/Planning, Video Clips (non-career) | Tagged , , , , | Leave a comment

Using Pinterest to Stimulate Retail Employee Involvement

In her Chain Store Age “Expert Insight” article, Elizabeth Cosgwell Baskin (CEO of Tribe, a communications company) offers a number of suggestions as to how retailers can encourage employees to become more engaged in Pinterest, a social media site where … Continue reading

Posted in Part 5: Managing a Retail Business, Part 7: Communicating with the Customer, Social Media and Retailing | Tagged , , , , | Leave a comment