Tag Archives: customer loyalty

U.S. (and Global) Consumers Hold Businesses Accountable for Online Privacy

Posted on February 15, 2012 by bermanevansretail

eMarketer reports that, “According to online privacy service provider TRUSTe, just 10 percent of U.S. adults reported being worry-free regarding their online privacy. Though the level of online privacy concern varied in degree, a large percentage of respondents reported significant … Continue reading →

Posted in Global Retailing, Online Retailing, Privacy and Identity Theft Issues | Tagged , , , , , | Leave a comment

Women’s Influence on Purchase Decisions on the Rise

Posted on February 1, 2012 by bermanevansretail

Social networks and online ratings and reviews have amplified women’s voices online. Nearly half of all female Internet users in the U.S. say they influence others about goods or services. Click the image for the full story.

Posted in Online Retailing, Part 3: Targeting Customers and Gathering Information, Social Media and Retailing | Tagged , , , , , | Leave a comment