Category Archives: Part 1: Overview/Planning

This sub-category encompasses an introduction to retailing, building and sustaining relationships in retailing, and strategic planning in retailing.

The Bad News Keeps Rolling in for Retailers

Posted on April 13, 2017 by bermanevansretail

It’s been a tough time for many bricks-and-mortar and bricks-and-clicks retailers. Unfortunately, this is nothing new, since the past few years have been challenging. How about this for a new article title “The Retail Slump Is Killing Middle-of-the-Mall Brands” by Ben … Continue reading →

Posted in Part 1: Overview/Planning, Part 5: Managing a Retail Business | Tagged , , , , , | 1 Comment

2017 Temkin Customer Experience Ratings for Retailers

Posted on April 5, 2017 by bermanevansretail

Each year, Temkin (a customer experience research and consulting company) conducts customer experience surveys. For 2017, the firm surveyed 10,000 U.S. consumers on 331 companies across 20 industries: “The Temkin Experience Ratings are based on consumer feedback of their recent … Continue reading →

Posted in Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 8: Putting It All Together | Tagged , , , , | 1 Comment

Jack Ma’s 10 Tips for Career Success

Posted on April 4, 2017 by bermanevansretail

Following up on last year’s post: “Advice from Alibaba’s Jack Ma,” here are  video career tips from Alibaba CEO Jack Ma. This video is based on an interview conducted by Evan Carmichael — a Canadian entrepreneur, author, speaker, and business consultant.    

Posted in Career Video Clips, Careers in Retailing, Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Retail Executive Interviews | Tagged , , , , , | Leave a comment