Category Archives: Part 1: Overview/Planning

This sub-category encompasses an introduction to retailing, building and sustaining relationships in retailing, and strategic planning in retailing.

StubHub: 12 Years After Startup

Posted on July 28, 2012 by bermanevansretail

StubHub (“where fans buy & sell tickets”) was started in August 2000 as a small entrepeneurial venture. Today, it is a giant that is part of the eBay empire, with a mission statement that has remained pretty constant over the … Continue reading →

Posted in Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Retail Executive Interviews, Social Media and Retailing, Technology in Retailing, Video Clips (non-career) | Tagged , , , , | Leave a comment

2012 Top 100 U.S. Retailers

Posted on July 27, 2012 by bermanevansretail

Stores magazine just released the 2012 edition of the largest 100 U. S. retailers. Click the icon to see the list, along with data about each firm — including their worldwide sales.

Posted in Global Retailing, Part 1: Overview/Planning | Tagged , , , | Leave a comment

Infographic: Success Gleaned from Satisfying Shoppers

Posted on July 26, 2012 by bermanevansretail

As Lindsay Scarpello writes for POPAI: “According to a recent survey by American Express, a whopping 80 percent of American shoppers have quit in the middle of a transaction due to an unpleasant or bad shopping experience. This statistic is blatant … Continue reading →

Posted in Part 1: Overview/Planning, Part 3: Targeting Customers and Gathering Information, Part 7: Communicating with the Customer | Tagged , , , , | Leave a comment