Monthly Archives: January 2012

Inside the Mind of the Social Customer

Consumers today are savvier, more demanding, and more vocal than ever. Here’s how Citibank and others are encouraging interaction among those customers to build engagement. Click the image for the full story.

Posted in Online Retailing, Part 3: Targeting Customers and Gathering Information, Social Media and Retailing | Tagged , , , , , | Leave a comment

Your Résumé Vs. Oblivion

Check out this story from the Wall Street Journal and try to beat the computer from blocking your application (“Inundated Companies Resort to Software to Sift Job Applications for Right Skills”). Click the image for the full story.   Source: … Continue reading

Posted in Career Useful Information, Careers in Retailing | Tagged , , , , | Leave a comment

Social Media and the Sales Process

Click the image to learn about four ways to use social media in selling. [free registration required]

Posted in Online Retailing, Social Media and Retailing | Tagged , , , | Leave a comment