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Tag Archives: Waldbaum’s
Another Dent in Customer Loyalty Programs
A while back, we questioned Stonyfield Farms’ decision to drop its customer loyalty program. Now, it seems that the trend may be picking up some steam — although we still question the wisdom of this in today’s competitive marketplace. Take the … Continue reading
Posted in Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer
Tagged competition, customer expectations, customer loyalty, customer service, loyalty program, merchandising, Pathmark, pricing, promotion, Waldbaum's
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