Tag Archives: video

How to Ace Job Interviews

If you’ve got a job interview coming up, how do you prepare? Career consultant Maggie Mistal of Martha Stewart Living Radio has excellent advice for anybody looking to ace a job interview.    

Posted in Career Video Clips, Careers in Retailing | Tagged , , , , | Leave a comment

Motivating Zappos’ Employees and Optimizing Customer Service

Zappos’ CEO Tony Hsieh says Zappos is a service retailer that happens to sell shoes — and builds the firm’s culture around a group of individuals encouraged and empowered to “wow” customers. While most companies discourage employees from spending more … Continue reading

Posted in Part 5: Managing a Retail Business, Retail Executive Interviews, Video Clips (non-career) | Tagged , , , , | 1 Comment

China’s Role in Fashion

Hong Kong has a leading role in the global fashion supply chain, says Bob McKee of Lawson, a U.S. software firm. It comes at a time when the fashion industry is considering whether there’s a sourcing or business alternative to China; McKee … Continue reading

Posted in Global Retailing, Part 6: Merchandise Management and Pricing, Retail Executive Interviews, Video Clips (non-career) | Tagged , , , , | Leave a comment