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Tag Archives: Vermont Teddy Bear
MCM Podcast on Seasonal Hiring
Both store-based and online retailers recognize the importance of seasonal employees. Have too few and customers might not be properly serviced. Have too many and operating costs might be too high. Thus, what is the proper balance? Let’s turn to Vermont … Continue reading
Posted in Part 5: Managing a Retail Business
Tagged MCM, podcast, seasonal hiring, Vermont Teddy Bear
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An Interesting Take on “Free” Shipping from Vermont Teddy Bear
Free shipping is certainly a hot button issue for many online shoppers and the retailers that serve them. With that in mind, let’s take a look at the strategy of Vermont Teddy as to shipping fees. As reported by Tim Parry … Continue reading
Posted in Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer
Tagged customer expectations, customer service, free, Multichannel Merchant, online shopping, opportunity, shipping, strategy, success, tips, Vermont Teddy Bear
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