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Tag Archives: secret practices
Shopping Smarter at J. Crew
Retailers have a lot of behind-the-scenes tactics in which they engage to stimulate customer shopping. Recently, Businessweek reported on some of the tactics utilized by J. Crew to simulate shoppers in the store. This story has a lot of tips … Continue reading
Posted in Part 3: Targeting Customers and Gathering Information, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer
Tagged competition, customer expectations, customer loyalty, customer service, experiential retailing, inventory management, J. Crew, merchandising, pricing, secret practices, segmentation, shopping, store, trust
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