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Tag Archives: Retail Contrarian
The Effects of Employee Behavior and Attitudes
Many retailers, such as Costco, provide a positive, reinforcing work environment for their employees. Many other retailers [we’ll leave these uncited] have allowed an environment to exist that leads to some disgruntled employees — who then may rub off on … Continue reading
Posted in Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 7: Communicating with the Customer
Tagged bad behavior, customer service, employee satisfaction, experiential retailing, good behavior, Retail Contrarian, tips, trust
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