Tag Archives: online shopping

Mobile Payments: Not a Game Changer Yet?

According to Knowledge@Wharton, “In March, PayPal will enable its users to pay through their mobile phones, tablets, or iPads at 2,000 Home Depot stores across the U.S., and by the end of the year at 20 other national retailers. Mobile payments are … Continue reading

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Groupon’s Growing Pains

As Shayndi Rice, writing in the Wall Street Journal reports, “Groupon Inc. went public on the promise of fast growth and future profits. But on Wednesday, some of those promises remained elusive. In its first major test since an initial public offering … Continue reading

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Inside the Mind of the Social Customer

Consumers today are savvier, more demanding, and more vocal than ever. Here’s how Citibank and others are encouraging interaction among those customers to build engagement. Click the image for the full story.

Posted in Online Retailing, Part 3: Targeting Customers and Gathering Information, Social Media and Retailing | Tagged , , , , , | Leave a comment