-
RSS feed
Categories
Retail Management Supplements
-
Recent Posts
Archives
Twitter Updates
- RT @amelen: Meeker’s #2019 #Internet Trends report tcrn.ch/2WCVg9L 3 years ago
- RT @takecareofUUU: Being Kind is not a 1 Time thing. It should be Endless. Someone could use a little Kindness right now. Spread Hope. Spre… 3 years ago
- RT @LollyDaskal: HOW GREAT LEADERS THINK DIFFERENTLY: They include others They focus on solutions They cultivate teamwork They simp… 3 years ago
Tag Archives: negative reviews
How Should You Respond to Negative Social Media Comments?
One of the main social media challenges for all companies is how to respond to negative comments. It is imperative that negative comments be tracked and understood. In general, there are three options for dealing with negative social media comments: … Continue reading
Posted in Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 7: Communicating with the Customer, Social Media and Retailing
Tagged customer expectations, experiential retailing, negative reviews, promotion, social media, trust
2 Comments