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Tag Archives: customer dance
The Container Store: From Start-Up to Industry Leader
As MSNBC reports: “The Container Store opened its doors in 1978 filled with products like colorful milk crates, straw baskets, and other organizational items. Since then, the company has opened locations from coast to coast. We sat down with co-founder … Continue reading
Posted in Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Retail Executive Interviews, Video Clips (non-career)
Tagged Container Store, customer dance, customer expectations, customer loyalty, employee training, entrepreneur, experiential retailing, strategy, success, tips, video
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Retailing: From A to Z 